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Patients Rights

  1. Patients have the right to be treated with respect, consideration and dignity. Care will be free from all forms of abuse or harassment.
  2. Patients have a right to medical and nursing services without discrimination based upon age, race, color, religion, national origin, handicap, disability or source of payment.
  3. Patients will be provided a private and safe setting during their medical care.
  4. Patients will be provided the name of all physicians and/or staff directly assisting in their care.
  5. At their request, patients can be informed of their treating physicians education and credentials.
  6. Patient are informed of their right to change their provider if other qualified providers are available.
  7. Patients are given the opportunity to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
  8. Patients will be provided, to the degree known, information concerning their diagnosis, evaluation, treatment, prognosis and possible complications. When it is medically inadvisable to give such information to the patient, the information will be provided to a person designated by the patient or to a legally authorize person in their behalf.
  9. When the need arises, reasonable attempts are made for health care professionals and other staff to communicate in the language or manner primarily used by patients.
  10. Patients can refuse drugs or procedures and have a physician explain the medical consequence of patient's refusal.

Patients can refuse to participate in research. (You will be asked to give your informed consent prior to participation in such a program and you may refuse to continue in a program that you have previously given informed consent to participate in)

  1. Patient's medical records are confidential (except as required by Law or third party contractual agreement) Patient's have access to all information contained in their medical record unless access is specifically restricted by your attending physician for medical reasons.
  2. Patients can examine and received a detailed evaluation of their bill.
  3. Patients are provided with appropriate information regarding the absence of Malpractice insurance coverage.
  4. Patients will be provided written information regarding understanding and executing an advanced directives during first office visit with provider.
  5. Patients with grievances or complaints of any kind are within rights to seek the attention of a manager or physician to resolve problem.

Montgomery Endoscopy Center contact persons
Penny Fabrikant - Corporate Treasure 301-942-3550
Robin Beaulieu, RN Nurse Manager 301-942-3550

Accreditation Association for Ambulatory Health Care, Inc.
5250 Old Orchard Road, Suite 200
Skokie, IL 60077
847-853-6060

Office of Medicare Ombudsman
Call 1-800-MEDICARE or
File Online Complaint form at www.Medicare.gov

PATIENT RESPONSIBILITES

Patients are responsible to arrive for appointment at the appropriate time assigned, and to have designated chaperone to escort them home and stay with patient for time designated by Physician, if warranted. If a designated chaperone/ride is not accompanying patient case may be cancelled. MEC can not provide transportation for patients. It is the responsibility of patient to arrange a ride home with a chaperone before day of procedure.

Patients are to accept personal financial responsibility for non-covered charges. Patients are also responsible for co-pays at time of procedure. Patients are responsible for providing the necessary information to complete insurance claims, and for working with the practice or hospital to make payment arrangements if necessary.

Provide complete and accurate information, to the best of their ability about their health, medications, over-the-counter products, dietary supplements and any allergies or sensitivities.

After having all questions answered, Patient's will sign an informed consent for surgery and anesthesia prior to the start of the procedure.

Patient is responsible to inform the physician about executed Advanced Directives, medical power of attorneys, or any other directive that might affect care.

Patients are to follow prescribed treatment plan (when to stop eating or drinking before procedures, bowel prep) as prescribed by their health care provider and participate in his/her care, if they do not, physician is within rights to cancel case or dismiss patient from care. Patients should inform our doctors and staff if they expect problems in following prescribed treatment.

If problems arise after patient is discharged they are responsible to contact their physician through our professional answering service by calling our main number. In the event of a medical emergency, the patient will be instructed to call 911 or go to the nearest emergency room.

Patients must ask for additional information or explanation about their health status or treatment when they do not fully understand information and instructions.


Patients are responsible for the conduct of family members while they are at center. Patient is to be respectful to all staff members and other patients in the center.
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HOUSECALL

8:30 P.M. MONDAY NIGHTS - CHANNEL 16

Housecall hosted by David Doman, MD, a Montgomery County gastroenterologist, GW clinical professor and author of "Heartbeat," is a show that covers Maryland's healthcare from a multifaceted viewpoint. Each edition will focus on the state of our community's health from the perspective of leading doctors, nurses, hospitals ,insurance companies, government agencies and politicians.

WATCH GUEST DR. SINDU STEPHEN, M.D. ON HOUSECALL
CATCH DR. DOMAN'S SHOW ON MMC TV - CLICK HERE

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