Patient Satisfaction Survey


As a part of our continuing commitment to provide the highest quality healthcare, we would like to know your feelings about our service. Your cooperation in completing this questionnaire will help us maintain and improve the care you receive.

All responses will be kept anonymous but may be used for marketing purposes. We would appreciate an online review on your physician. Thank you in advance for your time.

ACCESS
Satisfaction of ability to arrange appointment
Great
Good
Okay
Fair
Poor
Satisfaction of length of time between when your physician recommended the procedure and actual procedure date.
Great
Good
Okay
Fair
Hours and Convenience of Center's location
Great
Good
Okay
Fair
How satisfied were you with the waiting times you experience day of procedure
Great
Good
Okay
Fair
Poor
Wait time in pre-op and recovery
Great
Good
Okay
Fair
Poor

INTERPERSONAL CARE
Courtesy and friendliness of the receptionist at office
Great
Good
Okay
Fair
Poor
Courtesy and friendliness of the nurse and GI techs
Great
Good
Okay
Fair
Poor
Respect and concern shown by your Anethesiologist
Great
Good
Okay
Fair
Poor

COMMUNICATION
Respect and concern shown by your physician day of procedure
Great
Good
Okay
Fair
Poor
Helpfulness and courtesy of the billing personnel
Great
Good
Okay
Fair
Poor
The way your physician listened to your medical needs and concerns day or procedure
Great
Good
Ok
Fair
Your physicians instructions about your procedure
Great
Good
Ok
Fair
Poor
The way your nurse and GI techs communciated with you day of procedure
Great
Good
Ok
Fair
Poor
Explanation of your discharge instructions
Great
Good
Ok
Fair
Poor

ENVIRMONMENT
Cleanliness of the office waiting area and procedure rooms at Endo Center
Great
Good
Ok
Fair
Poor
Privacy of the environment at the office and Endo Center and protection of confidential informaiton
Great
Good
Ok
Fair
Poor

QUALITY OF CARE
The Physician who performed your procedure
Great
Good
Ok
Fair
Poor
The thoroughness and completeness of your exam and medical treatment at Endo Center.
Great
Good
Ok
Fair
Poor
Overall, how satisfied were you with the quality of care and services you received day of procedure.
Great
Good
Ok
Fair
Poor

COMMENTS
What did you like best about our center?
If there was anything we could have done to improve your visit, what would that have been?
Is there anyone in particular you would like to thank?

If you would like to be contracted regarding this survey of any other aspect of your care, please provide your name and phone number below.
Name
Phone Number
Thank you for contacting Montgomery Gastroenterology, a representative will contact you shortly.
Go Back

HOUSECALL

8:30 P.M. MONDAY NIGHTS - CHANNEL 16

Housecall hosted by David Doman, MD, a Montgomery County gastroenterologist, GW clinical professor and author of "Heartbeat," is a show that covers Maryland's healthcare from a multifaceted viewpoint. Each edition will focus on the state of our community's health from the perspective of leading doctors, nurses, hospitals ,insurance companies, government agencies and politicians.

WATCH GUEST DR. SINDU STEPHEN, M.D. ON HOUSECALL
CATCH DR. DOMAN'S SHOW ON MMC TV - CLICK HERE

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